Privacy Policy

At PrintSilently, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our API, or install our desktop agent.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, and company details provided during registration.
• Device Data: IP address, browser type, operating system, and printer metadata necessary for routing print jobs.
• Print Job Data: We process print payloads (PDFs, ZPL, HTML) temporarily to route them to your local printers. All payloads are encrypted in transit and are not stored permanently.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the PrintSilently platform.
• Process and route your print jobs securely.
• Improve our desktop agent and API performance.
• Communicate with you regarding account updates, security alerts, and support.

3. Data Security

We implement strict security measures to protect your data. All communication between the cloud API and the local desktop agent is secured using industry-standard TLS encryption. We do not permanently store your print payloads; they are transiently processed and deleted immediately upon successful delivery to the target printer.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@printsilently.com.